FAQ

Alafia World Travel, LLC [AWT] are tour operators, not travel agents. We conduct business with other small businesses to enlist the best private tour guides where ever AWT travels.

Please start by joining or scheduling a call. All questions concerning AWT travel policies should be directed our Operations Manager via e-mail: support@alafiaworldtravel.com

All AWT tours require provided transportation, walking and other physical exertion. You can expect to walk a couple of miles on average over the course of a day, get in and out of transportation, and manage your personal belongings without assistance. On some tours, especially European tours, the walking can increase to 5 +/- miles of walking over the course of a day. A traveler who chooses to go on a tour and then opt-out of included activities, for whatever reason, no refund will be given

Alafia World Travel offers single occupancy on all trips unless otherwise specified. If you and a friend are interested in a trip and want to share a room, please contact us directly at: support@alafiaworldtravel.com to discuss costs, and if we will be able to accommodate this request.

Deposits are non-refundable. Other refunds for payments made directly to 3rd parties are subject to their refund policies, irrespective of the date of
cancellation. Please refer to cancelation dates on your registration and invoice. Any penalty imposed by your airline(s) is the complete responsibility of the traveler.

If you cannot afford to lose the money you have invested in your travel, for whatever reason, AWT strongly recommends you consider travel insurance. There are several Cancellation Insurers in the marketplace. Contact your health insurance provider and research on your own to decide the best plan for you. While there are several companies, feel free to use our Affiliate Links: Your personal medical insurance may not cover you when traveling. To cover the risk of a medical emergency or accidents while traveling, you should consider purchasing medical evacuation insurance. In extenuating circumstances, your deposit can be moved to a future AWT Trip.

It is your responsibility to check that your passport is valid 6 months past the date the tour ends, to get a new passport in a timely manner, and to provide the new passport information to WTA (if requested) by Final Payment due date. If the traveler is unable to attend trip due to expired passport, any refund of monies will be based on WTA cancellation policies as of the date of withdrawal from the trip.

Travelers arriving by air areresponsible for allowing sufficient time to deplane, gather luggage and travel to the designated meeting location to join the tour. AWT will not delay the departure of the group for travelers arriving after the designated tour start time as listed in the individual itineraries. Travelers are required to provide AWT with their flight arrangements no later than the final payment due date of the tour. Travelers are also required to notify AWT in the event the airline should change the arrival or departure time of a flight. On tours where scheduled transfers are provided, travelers who elect to take alternate
transportation to the hotel, for any reason, will not be reimbursed for the transfer expense incurred.
Travelers who are delayed for whatever reason are responsible for notifying AWT of their situation and to communicate regularly with AWT as to their anticipated arrival time. Delayed travelers are responsible for joining the group as soon as possible and at their own expense if their arrival
occurs after the last scheduled transfer

On rare occasions, Alafia World Travel must cancel a tour, either because there are not enough travelers to operate the tour or for other events outside the control of AWT. Alafia World Travel will cancel tours due to lack of travelers prior to final invoicing however, Alafia World Travel reserves the right to cancel any tour at any time up to the day of departure, due to no fault of AWT. In the event of a cancellation by Alafia World Travel, all monies paid to AWT for the canceled tour, including the deposit will be promptly refunded to the traveler. Alafia World Travel is not responsible for any penalties imposed by the airlines. Cancellation insurance is strongly advised and recommended. Any questions about what travel insurance does or does not cover should be addressed directly to the travel insurance company